Despatch
We do our very best to ship your order as soon as possible. Orders placed before 12.00 are usually shipped on the same day or the next working day. Should an item unexpectedly take longer to deliver, we will notify you accordingly.
Tracking your order
Our orders are sent by our courier DHL. When your package is ready to be shipped you will receive an email from DHL with the Track & Trace number of your order. With this number, you can follow your package via the website of DHL, https://www.dhlparcel.nl/nl/consument/track-en-trace.
Delivery charges to the Netherlands
Delivery charges for orders under € 40,- are € 5,-.
Orders over € 40,- for delivery within the Netherlands are free of delivery charges.
Delivery charges to Belgium, Germany en Luxembourg
Delivery charges for orders under € 75,- to Belgium, Germany en Luxembourg are € 6,95.
Orders over € 75,- are free of delivery charges.
Delivery charges to other countries within EU
Delivery charges for orders to other countries within EU are € 18,-.
