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delivery of your order

Delivery Times & Delivery Charges

placing an order

Placing an order
Order Cancellation


Payment Methods


Items damaged on receipt

Returning items

Returning Items
Taking delivery of an incorrect item

TAKING DELIVERY OF an incorrect item

On receipt of your delivery, check that the product matches your order. In the unlikely event that you have received an incorrect item, you can return the product to us within five (5) working days. To help us establish why an incorrect item was delivered, please state the reason for returning the product(s) to us, and the difference(s) between the two products. Return the item to:

by Hedges bv
Van de Berch van Heemstedeweg 21-B
2215 RK  Voorhout

If in doubt or if you have any queries, please do not hesitate to contact us.